Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
7.6
Location
7.0
Service
8.8
Dining
7.0
Guest reviews
7.6/10
based on 5 reviews
7.7
7.7/10 based on 586 reviews
Ricky
United Kingdom,
April
2024
6.8/10
The hotel offers a mix of worn, dingy furniture and new carpet and wallpaper in the rooms, making it an okay place to stay with friends, family, or business. The service was extremely friendly and accommodating while the location is convenient, near Toronto airport, with various dining options close by. However, the dining experience left much to be desired, being too expensive for what you get.
Rooms
6.0
The rooms were a mix of worn, dingy furniture and new carpet and wallpaper.
Service
9.0
The service was extremely friendly and accommodating.
Location
8.0
The location is convenient, near Toronto airport, with various dining options close by.
Dining
5.0
The dining experience left much to be desired, being too expensive for what you get.
Facilities
6.0
The hotel offers a mix of worn, dingy furniture and new carpet and wallpaper in the rooms.
Matt
United Kingdom,
September
2023
7.8/10
The hotel rooms are well-appointed and tidy, albeit taking time to regulate temperature. They are spacious with a living area that gives a homely vibe. The service is extremely friendly with a good selection of local beers. The hotel location, while near the airport and occasionally noisy due to flights, is convenient for short family stays. The dining options feature a complete buffet at a reasonable price. Despite some cleanliness issues in certain areas, the hotel is overall satisfactory in terms of amenities and value for money.
Rooms
8.0
The rooms are large, with a cozy living area, making you feel at home. They are well-appointed but take a while to adjust temperature.
Service
9.0
The service is friendly and engaging, with courteous staff.
Location
7.0
The hotel is conveniently close to Toronto airport, although occasional noise from airplanes might be noticeable.
Dining
8.0
The dining experience offers a complete and well-priced buffet selection.
Facilities
7.0
The hotel provides satisfactory facilities, despite some cleanliness issues in certain areas.
Dean
United Kingdom,
August
2023
7.4/10
The hotel's rooms were above par, with a great size and spacious enough to accommodate our group of four. The service was excellent overall, with friendly and helpful staff, though a minor issue with the shuttle driver on one occasion. The location, while convenient for business needs, had cleanliness issues in some areas. The dining options were good but slightly pricey for the value. Overall, a decent stay with some room for improvement.
Rooms
8.0
The rooms were a great size and spacious enough to accommodate the 4 of us.
Service
9.0
The staff was extremely friendly and helpful, including the housekeeping staff.
Location
6.0
The location, while convenient for my business needs, had cleanliness issues in some areas.
Dining
7.0
The dining is worth it but slightly expensive for what you get.
Facilities
7.0
The facilities were satisfactory, though there is room for improvement in cleanliness.
Carl
United States,
July
2023
8.4/10
I had a wonderful stay at the hotel. The rooms were very clean, spacious, and perfect for our needs. I loved the hotel bar/restaurant inside the lobby that stayed open late, which was a great treat for my late arrival. The bed was super comfortable, but I had a bit of trouble changing the TV channels from the bed.
Rooms
9.0
The rooms were very clean, spacious, and perfect for our needs. The bed was very comfortable.
Service
9.0
The staff were friendly, kind, and very helpful. They were polite and went out of their way to make me comfortable. Dhruv even helped me get a room with a kitchen when I needed one.
Location
8.0
The location of the hotel was perfect and so relaxing. The on-site chef prepared a wide variety of delicious dishes. However, there were signs of neglect like large pieces of dust and debris in some areas.
Dining
8.0
I found the dining options to be complete, not complex, and reasonably priced compared to other hotels. The food was delicious and got me going in the morning.
Facilities
8.0
The hotel facilities were great. I especially enjoyed the hotel bar/restaurant inside the lobby that stayed open late.
Daniel
United States,
May
2023
6.8/10
My stay at the hotel was a mix of positives and negatives. The rooms were very clean and quiet, offering a lot of space for a comfortable night's sleep, but they seemed a bit tired and could use renovation. The location was convenient to the airport but, being in an industrial area, it was not the most attractive setting. The dining experience was satisfactory with a decent variety of hot and cold items, but the pricing seemed a bit high. Overall, it was a decent stay with some room for improvement.
Rooms
7.0
The rooms were quiet and comfortable, guaranteeing a good night's sleep.
Service
8.5
The staff were great and in good moods, very friendly, accommodating, and respectful.
Location
6.0
The location was convenient to the airport but within an industrial warehouse area, leading to a lot of commercial activity.
Dining
7.0
The dining experience offered a mix of hot and cold items; some were good, but the pricing was a bit high.
Facilities
7.0
The facilities were satisfactory, but there is room for improvement.
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